Terms & Conditions

Effective Date - 03 / 07 / 2024
01.

Introduction

Welcome to O'silica.

We are committed to providing exceptional branding, marketing, and financing services. This policy outlines the terms and conditions governing our relationship with our clients. Please read this document carefully.

02.

Scope of Services

Our services include:

  • Branding:
    Creating distinctive and impactful brands.
  • Marketing:
    Implementing result-driven campaigns.
  • Financing:
    Providing financing for creative projects.
03.

Client Responsibilities

To ensure a successful partnership, we require our clients to:

  • Provide accurate and timely information.
  • Collaborate effectively and communicate openly.
  • Adhere to agreed timelines and provide approvals as necessary.
04.

Intellectual Property

  • Ownership: Upon full payment, clients receive ownership of final deliverables. O'silica retains the right to use non-confidential work for portfolio purposes.
  • Usage Rights: Clients are granted exclusive rights to use the deliverables for any purpose.
05.

Confidentiality

We respect the confidentiality of your proprietary information. All client data is stored securely, and non-disclosure agreements are available upon request.

06.

Payment Terms

  • Payment Schedule: Payment schedules are agreed upon when initiating each contract.
  • Accepted Methods: We accept payments via Stripe, PayPal, and direct wire transfers.
  • Late / Non Payments: Any ongoing projects will be paused and intellectual property rights withdrawn after 30 days of non-payment without exception.
07.

Financing Terms

  • Interest Rates: Our financing services include an interest rate of 0%.
  • Payment Plans: We offer flexible monthly payment plans with a set minimum payment.
08.

Service Revisions

  • Branding & Marketing: Clients are entitled to 12 rounds of revisions. Additional revisions will incur a fee billed separately.
  • Financing Adjustments: Any changes to the financing terms must be agreed upon in writing.
09.

Cancellations & Refunds

  • Service Cancellation: Clients may cancel services at any point. No cancellation fee is applied and work that is not paid in full is forfeited.
  • Refund Policy: Refunds are provided on a case-by-case basis, depending on the progress of the project. Financing payments are non-refundable.
10.

Dispute Resolution

In the event of a dispute, we encourage mediation before pursuing legal action. If mediation fails, disputes will be resolved through the courts in British Columbia.

11.

Amendments

We reserve the right to amend these policies at any time. Clients will be notified of significant changes via email.

12.

Contact Information

For any questions or concerns regarding our policies, please contact us at:

O'silica Inc.

Email:
direct@osilica.agency

Phone:
+1 780-318-2573

Address:
10611 98 Avenue NW,
Edmonton, AB, Canada

Q
Questions?
We can assist with that.
Consult O'silica

Not sure yet?
Let us know
what's holding you back and you'll be the first to know when we have a solution.

.

Thanks.

As thanks for insight that improves our agency, you'll have access to our Partner's Rates for your first project.

Thanks for that insight.
Submission failed. Please try again.
not sure yet?